This Privacy Policy explains how Athaayu Uro Care collects, uses, discloses, and protects personal and health information when you access our website, book appointments, use teleconsultation services, or receive care from us. By using our services, you consent to the practices described in this policy.
When you visit our website, register for services, book appointments, fill forms, communicate with us, or provide information during consultations, we collect information that identifies you directly (such as your name, contact details, age, gender, and payment information) and health-related information necessary to provide clinical services (such as medical history, symptoms, diagnoses, reports, and treatment details).
We collect this information to deliver and improve our healthcare services, manage appointments and billing, respond to your inquiries, provide teleconsultation and clinical care, and meet legal or regulatory requirements. The data is essential for a comprehensive experience and treatment.
We may share your information with doctors, clinical staff, diagnostic partners, insurers for claims processing, and other third parties only to the extent required to provide treatment, billing, and patient care services. We do not sell or lease your personal information to marketers or unrelated third parties. We may be required to share limited information to comply with legal orders, public health reporting obligations, or in emergencies to protect your vital interests.
We store information securely in digital records and physical files as necessary. We protect your data with administrative, technical, and physical safeguards designed to prevent unauthorized access, use, or disclosure. Access to personal and medical information is restricted only to staff involved in your care or operations. We follow industry-standard security practices, but no system is perfectly secure; we cannot guarantee absolute protection.
If you use third-party services (such as payments, analytics, or teleconsultation platforms), those services may collect certain information independently. Their privacy practices are governed by their own policies, and you should review those disclosures when using such services.
You have the right to request access to your personal and health information, correct inaccuracies, or raise concerns about our handling of your data. To make such a request, contact us using the contact details provided on our website. We will respond within a reasonable timeframe in accordance with applicable law
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised policy will be effective when posted on our website with a new effective date. Your continued use of our services after updates means you accept the revised policy.
For questions, clarifications, or concerns regarding your privacy or this policy, please contact Athaayu Uro Care through the contact information on our website
